If you want to customize your own fursuit, it is best to provide us with reference images. If there is no reference image, please describe your design requirements in words as detailed as possible. Our designer will draw a design sketch based on your description and start production after you confirm the design.

We have carefully designed fursuits for sale. You can choose the style you like and place an order directly. Just provide your size information and we can start making it immediately. If you want to make minor adjustments to the existing design, such as color, LED eyes, etc., you can add your requirements when providing the size information.

The production time will vary depending on the complexity of the fursuit. After confirming the design information, we will inform you of the estimated time and start production immediately. Generally, it takes about 10 working days to produce a fursuit head and about 1-2 months to produce a full fursuit.

We will strictly follow the reference drawings you provide or the final design draft to make the fursuit. Before sending it out, we will send you photos of the finished product for confirmation to ensure that you can receive a satisfactory fursuit.

Please don’t worry; it is safe to order on our website.

We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. None of your credit-card details will be revealed.

During checkout, when you enter your credit card & personal information at our online store, you are passing the information securely to us, using secure socket layer technology (SSL).Welcome to choose your favorite items on our website.

Your credit card will only be charged once after your order ships.

If you just placed your order, what you are seeing on your bank account is an authorization. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorization will clear (depending on your bank, usually within 48 – 72 hours.) If you need help speeding up the process, you can contact the issuing bank of your credit card.

Your credit card may be refused for any of the following reasons:

--The card may have expired. Check that your card is still valid.

--You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.

--You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

--Make sure you’re using the latest version of your web browser. Maybe because your browser is installed some kinds of plug-ins. Please clear the cookies restart the browser and then try again.